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Using RunKeeper with RunGap

Comments

8 comments

  • Nick

    Hi
    I have a situation where I was tracking a run with Runkeeper on my Apple Watch 2 ios4 . Unfortunately the data didn’t get uploaded to Runkeeper on my phone although I can see the data in Activities and Health data - is there anyway to pull this into rungap - at the moment it doesn’t import it. Thanks Nick

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  • Nick

    Hi
    I have a situation where I was tracking a run with Runkeeper on my Apple Watch 2 ios4 . Unfortunately the data didn’t get uploaded to Runkeeper on my phone although I can see the data in Activities and Health data - is there anyway to pull this into rungap - at the moment it doesn’t import it. Thanks Nick

    0
  • Kristian Ottosen

     

    RunGap will only import activities recorded as a "Workout" in Health.

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  • Tejas Shah

    Why doesn't Heart Rate / Cadence data sync to Runkeeper?

    I have data coming in from Strava and I see those charts in Run Gap, but none of that info goes into Runkeeper...

    Is it possible to enable this somehow?

     

    Thanks

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  • Kristian Ottosen

    RunKeeper ignores cadence - but heart rate is normally transferred. Please contact support@rungap.com if you have issues. 

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  • Stephen Shephard

    It's odd that I can see step/min graphed in the RunKeeper app on my iphone, but on their website that data doesn't seem to be accessible, which is why I would assume RunGap can't get to it either. I don't know why they wouldn't expose this data on the webapp if they have it. Illogical.

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  • Paul Allen

    The export of heart rate data from Runkeeper seems to be out of sync with the rest of the data - maybe it's getting confused due to pauses. See the example below.

    It affects the GPX export from RunKeeper as well as the sync from RunGap to Starva, so it's probably a problem with RunKeeper.

    It may also be a consequence of using the iPhone app to start the run, but the Apple Watch to pause when stopped?

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  • Kristian Ottosen

    Hi Paul,

    Please send example workout data by opening the workout in RunGap and choosing “Support” from the upper, right “…” menu. 

     

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