Connecting your RunKeeper Account
To connect your RunKeeper account, select "Accounts & Settings" from the upper left menu and then "RunKeeper." Next, enter your email address and password and choose "Login." RunGap will now connect securely to your account and ask you if you would like to update your activities and friend feed. If you choose "Update" RunGap will start importing your activities and a list of your RunKeeper friends’ activities right away. You can also choose "Disable" to leave importing disabled in case you need to tweak the settings or simply leave the connection in "Write Only" mode. You can enable and disable importing as you like later.
If you normally use Facebook or Google to connect to RunKeeper, you may not remember your password. You can reset your password by clicking the "forgot password?" link at this page: http://https://runkeeper.com/login/.
Importing your activities from RunKeeper
Unless you decided to disable importing, RunGap will automatically start fetching your activities in the background as soon as you connect your account and they will soon start appearing in the "Activities" list (choose "Activities" from the menu). When the initial synchronization is complete, you can fetch new activities from RunKeeper by dragging the list down or tapping the refresh button in the upper right corner in the "Activities" or "Friend Feed" lists.
If you decided to disable importing when connecting the account, you must first go back to the "RunKeeper" page under "Accounts & Settings" and enable "Update Activities".
Please note that RunGap will automatically skip duplicate activities based on starting time.
Sharing your activities on RunKeeper
You can upload a single activity directly to RunKeeper by opening it from the "Activities" list, tapping the "..." button in the upper right corner, choosing "Share" and finally "More." This will bring up a page where you can choose to share the activity to on or more of the most popular services including RunKeeper along with an optional message. If the activity already exists on RunKeeper, only the title and activity type is updated.
Similarly, you can upload all your activities directly to RunKeeper by choosing "Share & Export" from the upper left menu and then "RunKeeper." RunGap will then upload all activities missing on RunKeeper and update the titles and activity types for the rest. This may take a while the very first time, but RunGap will automatically skip previously uploaded activities which have not been modified and therefore subsequent exports will complete much faster.
If you need to upload a selection of activities, you can set a filter from the upper, right "..." menu to select workouts within a specific date range, with a special type etc.. Next, choose "Use Filter" and then "Share" from the upper, right "..." to share only the workouts matching by the filter
Finally you can use Auto Sharing to share new workouts as they are imported from other services.
Please note that the Swag Bag [1] is required in order to share activities directly to RunKeeper.
Exporting your RunKeeper activities to other services
Similar to sharing your activities to RunKeeper, you can share activities imported from RunKeeper directly to other services such as Garmin Connect, Endomondo, Strava and dailymile. You can also export individual or all activities in standard formats such as TCX or GPX and transfer them either directly to other apps or via Dropbox or email. Please note that some export features require the Swag Bag [1].
Disconnecting your RunKeeper Account
To disconnect your RunKeeper account, select "Accounts & Settings" from the upper left menu and then "RunKeeper." Next, choose "Forget" to disconnect the account. Activities as well as your friends’ activities, which have already been imported, will be preserved – but new activities will no longer be fetched from RunKeeper.
Troubleshooting
If you see the message "RunKeeper service unreachable" it means that RunGap is unable to contact the RunKeeper service. This is most likely a communications problem or a problem with the RunKeeper service itself. Please check your Internet connection and try to connect using the RunKeeper App and the RunKeeper website to verify your connection and the service.
The message "RunKeeper login failed!" means that RunGap is unable to login to the RunKeeper service. This is most likely a problem with your credentials or a problem with the RunKeeper service itself. If you have changed your password you will need to "Forget" and then "Login" again from the "RunKeeper" page under "Accounts & Settings." If you have lost your password you can reset it by clicking the "forgot password?" link at this page: http://https://runkeeper.com/login/.
In case some of your activities are missing or accidentally deleted from RunGap, you can perform a "Resynchronize" operation to restore them. To resynchronise, select "Accounts & Settings" from the upper left menu and then "RunKeeper." Next, choose "Resynchronize".
For other problems, please contact support@rungap.com.
Data Liberation Score
The "Data Liberation Score" is a number in the range 1–5 where 1 is poor and 5 is best. The score indicates how easy it is to access and export your hard-earned workout data from a particular service. Unfortunately it is still common practice that fitness service providers love their users so much that they can't image them leaving and either forget to put handles on the inside of the door or make the door very, very tiny. The Data Liberation Score is meant to bring some attention to this problem
RunKeeper scores an OK "4" for enabling users to bulk export all activity data as a ZIP file with GPX and CSV data as well as offering the "Health Graph API" to developers. The downloaded GPX files are known to contain both formatting errors as well as timezone problems. More importantly the "Policy" and "Terms of Service" for the API is very restrictive. As an example, apps that have features similar to those offered via RunKeeper's paid memberships are not allowed to use the API. Restrictions likes this makes the API less attractive and leaves plenty of room for improvement.
Important Update August 2017: Apparently RunKeeper are no longer accepting new Health Graph app registrations. So the score has been lowered to a "2".
[1] The "Swag Bag" contains extra features and special deals reserved for RunGap users who support the development, maintenance and support of RunGap by subscribing. Choose "Swag Bag" from the upper, left main menu to get yours.
Comments
8 comments
Hi
I have a situation where I was tracking a run with Runkeeper on my Apple Watch 2 ios4 . Unfortunately the data didn’t get uploaded to Runkeeper on my phone although I can see the data in Activities and Health data - is there anyway to pull this into rungap - at the moment it doesn’t import it. Thanks Nick
Hi
I have a situation where I was tracking a run with Runkeeper on my Apple Watch 2 ios4 . Unfortunately the data didn’t get uploaded to Runkeeper on my phone although I can see the data in Activities and Health data - is there anyway to pull this into rungap - at the moment it doesn’t import it. Thanks Nick
RunGap will only import activities recorded as a "Workout" in Health.
Why doesn't Heart Rate / Cadence data sync to Runkeeper?
I have data coming in from Strava and I see those charts in Run Gap, but none of that info goes into Runkeeper...
Is it possible to enable this somehow?
Thanks
RunKeeper ignores cadence - but heart rate is normally transferred. Please contact support@rungap.com if you have issues.
It's odd that I can see step/min graphed in the RunKeeper app on my iphone, but on their website that data doesn't seem to be accessible, which is why I would assume RunGap can't get to it either. I don't know why they wouldn't expose this data on the webapp if they have it. Illogical.
The export of heart rate data from Runkeeper seems to be out of sync with the rest of the data - maybe it's getting confused due to pauses. See the example below.
It affects the GPX export from RunKeeper as well as the sync from RunGap to Starva, so it's probably a problem with RunKeeper.
It may also be a consequence of using the iPhone app to start the run, but the Apple Watch to pause when stopped?
Hi Paul,
Please send example workout data by opening the workout in RunGap and choosing “Support” from the upper, right “…” menu.
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