Connecting your Suunto App Account
To connect an existing Suunto account:
- Select "Accounts & Settings" from the upper left menu.
- Select "Suunto App."
- Tap "Connect", enter your username and password and authorise RunGap to access your account.
RunGap will now connect securely to your Suunto account and ask you if you would like to import your completed tours right away. If you choose "Import Now" RunGap will start importing your workouts right away. You can also choose "Maybe Later" to leave importing disabled in case you need to tweak the settings or simply leave the connection in "Write Only" mode. You can enable and disable importing as you like later.
If you have lost your password you can reset it via this link: https://sports-tracker.com/password-reset.
Importing your activities from Suunto App
RunGap will automatically start fetching your activities in the background as soon as you connect your account and they will soon start appearing in the "Activities" list (choose "Activities" from the menu). When the initial synchronisation is complete, you can fetch new activities from Suunto App by dragging the list down or tapping the refresh button in the upper right corner in the "Activities" or "Friend Feed" lists.
Please note that RunGap will automatically skip duplicate activities based on starting time.
Sharing your activities on Suunto App
You can upload a single activity directly to Suunto App by opening it from the "Activities" list, tapping the "..." button in the upper right corner and choosing "Share." This will bring up a page where you can choose to share the activity to on or more of the most popular services including Suunto App along with an optional message.
Similarly, you can upload all your activities directly to Suunto App by choosing "Share & Export" from the upper left menu and then "Suunto App." RunGap will then upload all activities missing on Suunto App. This may take a while the very first time, but RunGap will automatically skip previously uploaded activities which have not been modified and therefore subsequent exports will complete much faster.
Finally you can use Auto Sharing to share new workouts as they are imported from other services.
Please note that the Swag Bag [1] is required in order to share activities directly to Suunto App.
Exporting your Suunto App activities to other services
Similar to sharing your activities to Suunto App, you can share activities imported from Suunto App directly to other services such as Garmin Connect, Endomondo and Strava. You can also export individual or all activities in standard formats such as TCX or GPX and transfer them either directly to other apps or via Dropbox or email. Please note that some export features require the Swag Bag [1].
Disconnecting your Suunto App Account
To disconnect your Suunto App account, select "Accounts & Settings" from the upper left menu and then "Suunto App." Next, choose "Log Out" to disconnect the account. Activities, which have already been imported, will be preserved – but new activities will no longer be fetched from Suunto App.
Troubleshooting
If you see the message "Unable to access Suunto App" it means that RunGap is unable to contact the Suunto App service. This is most likely a communications problem or a problem with the Suunto service itself. Please check your Internet connection and try to connect using the Suunto App on your device to verify your connection and the service.
In case some of your activities are missing or accidentally deleted from RunGap, you can perform a "Resynchronize" operation to restore them. To resynchronise, select "Accounts & Settings" from the upper left menu and then "Suunto App." Next, choose "Resynchronize Activities".
For other problems, please contact support@rungap.com.
Data Liberation Score
The "Data Liberation Score" is a number in the range 1–5 where 1 is poor and 5 is best. The score indicates how easy it is to access and export your hard-earned workout data from a particular service. Unfortunately it is still common practice that fitness service providers love their users so much that they can't image them leaving and either forget to put handles on the inside of the door or make the door very, very tiny. The Data Liberation Score is meant to bring some attention to this problem
Suunto scores a nice "4" for offering a free API to third parties.
[1] The "Swag Bag" contains extra features and special deals reserved for RunGap users who support the development, maintenance and support of RunGap by subscribing. Choose "Swag Bag" from the upper, left main menu to get yours.
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