Problems synchronizing with Polar Flow and a workaround

On October 7th Polar made an unexpected change to the Polar Flow service which necessitates an update to the RunGap app itself.

In just a few hours an updated app was prepared and it is currently awaiting approval by Apple before it can be released in the App Store. Unfortunately this may take anywhere from a couple of days to a week or longer.

In the mean time here is a list of steps that you can use manually import your new workouts to RunGap on your iPhone or iPad:

1) Open safari on your device and go to the flow.polar.com website.

2) Log in with your email and password:

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3) select "FEED" from the upper left menu:

 Simulator_Screen_Shot_08_Oct_2015_11.03.42.png

 

4) Scroll to the workout that you want to transfer and tap on the graph marked with a red circle below:

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5) Scroll to the bottom and tap the "Export session" button:

Simulator_Screen_Shot_08_Oct_2015_11.04.22.png

6) Tap on "Session (TCX)"

Simulator_Screen_Shot_08_Oct_2015_11.04.32.png

 

Choose "Open in RunGap..." or "Open in..." and then RunGap to send the data directly to RunGap:

Simulator_Screen_Shot_08_Oct_2015_11.29.53.png

 

That's it :)

 

 

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